Management Skills for Managers Dr.Samai Hemman DBA Global Managemenr

Management Skills for Managers

Rationale

Developing effective management skills is essential to the success of the organization. Managers need to develop and refine skills in the key areas of performance management, team development, communication, delegation, and conflict resolution. This course reviews these skills in a practical way which is immediately transferable to the workplace.

Objectives

1. Participants will understand the role and responsibilities of an effective manager.
2. Participants will better manage the performance of their direct reports.
3. Participants will communicate more effectively within the organization.
4. Participants will learn how to manage teams more effectively.
5. Participants will learn the procedure for effective delegation.
6. Participants will learn how to resolve conflict in the workplace.

Course Content

1^st day

1.            The Role of the Manager

§  Understanding the role and responsibilities of managers

§  Creating a suitable environment for success

§  Understanding your management style - Self evaluation

2.            Performance Management

§  The performance management process

§  Goal setting for success

§  Giving effective feedback

3.            Improving Communication

§  Understanding communication models

§  Utilizing communication skills and tools to get results

§  Running effective meetings

2^nd day

4.            Managing Teams

§  What is a team?

§  Understanding what makes teams succeed or fail

§  Utilizing strategies to improve effectiveness of teams

5.            Effective Delegation

§  Knowing what you should and shouldn’t delegate

§  The process of effective delegation

§  The benefits of delegation

6.            Conflict Management

§  Understanding the power of proactive conflict resolution

§  Seeing conflict as a basis for creativity

§  Methods for resolving conflict effectively

      7.Integration,Q & A

Training Delivery:        Presentation, discussion, case study and workshop

Course Duration:          Two days

Number of Participants: 30-50

Instructors: Prof.Raywat Chatreewisit,Ph.D and his team.

Prof.Raywat Chatreewisit,Ph.D

Born             Wed 28^th November 1951 at Thawung District, Lopburi

Education    

B.S. in Agriculture Economics :Kasetsart University

M.A. in Social Technology: Krirk University

B.A.(Training & Leadership) Almeda University. U.S.A.

M.A. NORTHERN ILLINOIS Univ. U.S.A

MPM American Academy of Project Management. U.S.A                 

Ph.D in Business Administration จาก LOUISSIANA STATE Univ. U.S.A

Ph.D  in Religious Study จาก Almeda University. U.S.A.

Position

·         Chairman of the Board of HRDI

·         Populational Consultant of Ministry of Finance

·         CIC,AAPM,E-Marketing Consultant Project Management  Program Academy .U.S.A

·         Executive Director of Dharmniti management Institute

·         Co-Ordinator of Un-employ Project Management

Former  Position

·         VP in Administration Affair, NEU

·         Consultant:Raja Ceramics & Porcelain Co. Deputy MD: Laemthong Bank Ltd.

·         VP of President Office, VP of Metropolitant Branchs Department, VP of System & Organization Center: Bank of Ayuthaya Public Company

·         VP of Branch Administrtion: Bank of Asia

·         Head Dept of Credit Control: Krung Thai Bank.

Instuctor                                                               

• ·         Professor of AMERICAN COASTLINE Univ.
•       Associated director of Rochville Univ.
• ·         Consultant :MPM. Project Management  Program Academy .U.S.A       
• ·         Bangkok University,bachelor degree :SALEMANSHIP
• ·         Thai Chamber Univ.:Banking & Finance
• ·         Kasetsart University : CREDIT ANALYSIS
• ·         Krirk University:Businees & Industry Planning
• ·         Chulalongkorn Univ.:Political Economics
• ·         Graduated School of Dhonburi Rajabhat University :CIC,AAPM,E-Marketing ,Project Management  , Marketing Management
• ·         Sripathum Univ.: HRD & HRM
• ·         NEU: Ph.D Program :Integration Management
•       Rajamonkol Pranakorn:MBA Program :Business Management
•       Rajabhat Bansomdejjaopraya:Ph.D program,MBA & MPA Program
•       BSU-Burapha Univ : MPA Program :Financial & Monetary Management,HRM & HRD,Public Policy etc.

Specialist & Instuctor

          CP Group      Krung Thai Bank      Bank of Ayuthaya Public Company

          KSL Group    ThanaChart Bank     Ministry of Finance 

Ministry of Public Welfare            Ministry of Interior Defense                   Ministry of Justice                      BMA training center of the officer         

Sunif Group            IBM         TIPCO     KYE              TPI                        Shell Group            PTT

          Commentator of  ESSO TALK  in TV Program.

Research Methodoplogy

Management Skills            Administrative Nanagement in New Era

                   Cost Awareness                Good Coporate Governance

                   MANAGEMENT SKILLS       TEAM  COACHING                                                   BENCHMARKING               Credit Contol & Credit analysis

                   Banking                           5S & Kaizen

                   WAYS MARKET YOURSELF TQM

                   GOAL SETTING                           JIT    

                   ECONOMICS OF LOVE                 Ethics           Q.C.C.

MANAGEMENT BY QUALITY         PRO-ACTIVE  THINKING

                   ISO 9000                                   ISO 9000  ISO 14000

                   EVA-Economics Value Added Analysis   

Competency Base Management

                   Performance Management  Potential Management

                   BSC & KPI                        High Performance Team Building

                   Columnist of Sayamrat,Manager, 4P